Shipping policy

Shipping Policy

Last updated: September 15, 2026

United States Shipping

RVZARO currently ships to eligible addresses within the United States.

We offer free standard shipping on all eligible U.S. orders. No minimum purchase is required unless otherwise stated during a specific promotion.

Processing and Delivery Time

Orders are typically delivered within 7–15 business days from the date the order is placed. This estimated delivery timeframe includes order processing and transit time.

Orders placed on weekends or public holidays will begin processing on the next business day.

Delivery times are estimates and are not guaranteed. Delays may occur because of carrier operations, severe weather, public holidays, unusually high order volume, address issues, or other circumstances outside our reasonable control.

Available shipping destinations and shipping options are displayed during checkout. If an address cannot be serviced, the customer will be notified and the order may be canceled and refunded.

Order Tracking

When your order ships, you will receive a shipping confirmation email containing tracking information, when tracking is available.

Tracking information may take 24–72 hours to update after the shipping confirmation is sent.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order. Please review your address carefully before completing checkout.

If you need to change your shipping address, contact us at support.rvzaro@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

RVZARO is not responsible for delivery failures, delays, or additional shipping costs caused by an incorrect or incomplete address provided by the customer, except where otherwise required by applicable law.

Lost, Damaged, or Missing Packages

If your order arrives damaged, contains the wrong product, or is missing an item, contact us at support.rvzaro@gmail.com as soon as possible.

Please include your order number and clear photographs or videos of the package and product so that we can review the issue.

If tracking shows that a package was delivered but you cannot locate it, please:

Check around the delivery location.
Ask other members of your household or nearby neighbors.
Contact the shipping carrier.
Contact us if the package still cannot be located.

We will assist with a carrier investigation where possible. Claims must be reviewed before a replacement or refund is issued.

RVZARO is not responsible for packages lost or stolen after confirmed delivery, except where otherwise required by applicable law.

Order Changes and Cancellations

Cancellation requests must be submitted within 24 hours after placing an order.

We will make reasonable efforts to accommodate cancellation and address-change requests, but we cannot guarantee changes or cancellations after processing or shipment has begun.

Returns

Shipping terms for returned products are described in our Return and Refund Policy:

https://www.rvzaro.com/policies/refund-policy

Customers must contact us before returning a product. Do not send returned products to our business registration address or to an address shown on the original package unless we have provided written return authorization and return instructions.